Cornerstone OnDemand
|Associate Engineering Manager
Mumbai, Maharashtra, India
Summary
Led a 14-member global engineering team across India and UK, ensuring product health, site reliability, and high-impact feature delivery for a $1B ARR Learning Management System (LMS) used by over 7,000 corporate clients with 100M+ users.
Highlights
Reduced critical defects from 700 to 200, streamlining SaaS product development processes and accelerating delivery of key features.
Enhanced Learning Assignment Tool (LAT) API performance by introducing a Token Bucket Algorithm-based Rate Limiter, boosting API efficiency and achieving 90% adoption.
Architected and deployed the 'Certification Bulk Removal' feature, integrating ASP.NET Core, MS-SQL Server, and AWS Lambda, achieving 100% adoption among enterprise clients.
Increased support team efficiency by 30-40% through developing custom automation tools, streamlining processes, and implementing self-healing system mechanisms.
Reduced incoming defect counts by 25-30% across client portals by implementing automated data consistency checks using SQL-based monitoring tools.